Account Settings Q&A

We do not rent, sell, or share information. We protect information as described in our Privacy Policy.

• If that happened, there may have been unauthorized activity on your account. If you have this suspicion, please send us a message at support@wiskat.com. We recommend including in your message your Registered email ID, Full name and any order number that seems suspicious.

• We also recommend changing your password on your Wiskat account to a new, unique password.

• If you think your account is compromised or there has been unauthorized activity, please send us a message at support@wiskat.com. Including your message please send us your Registered email ID, Full name and any order number that seems suspicious.

• If you can't access your account, please send us a message at support@wiskat.com and include an old Order Number and/or your Full Name.

• Once we receive your message, we’ll be able to help you from there.

• We also recommend changing your password on your Wiskat account to a new, unique password. To do this go to My Account section. Under Account information click "Change Password" to set a new password.

• It can occur in some cases that we restrict your account as a safety precaution to protect your personal information. For example, you may have violated our Terms of Service.

• If you feel like this was done in error, please reach out to us by emailing support@wiskat.com and verifying your account.